Terms & Conditions – Plastronique

Privacy Policy

At Plastronique, your privacy is our priority. Please read the following policy to understand how we manage personal information.

Information We Collect

Plastronique collects various types of information to provide and improve our services, communicate with you, and enhance your experience. This includes information you provide directly, data collected automatically, and information from third-party sources.

**Personal Identifiers:** Such as your name, email address, phone number, and postal address when you create an account, make an inquiry, or subscribe to our newsletters.
**Professional Information:** Including your company name, job title, and industry when you engage with our B2B services or partnership programs.
**Technical Data:** Information about your device and usage, like IP address, browser type, operating system, referral URLs, and pages viewed on our site.
**Communication Data:** Records of your interactions with us, including emails, chat support, and customer service calls, to ensure quality and address your concerns effectively.

We are committed to collecting only the data necessary for specified, explicit, and legitimate purposes and not further processing it in a manner that is incompatible with those purposes.

How We Use Information

The information we collect is utilized to operate our business, deliver services, improve our offerings, and fulfill our contractual obligations. Our primary uses include:

**Service Delivery:** To process your requests, manage your accounts, and provide you with the products and services you have requested.
**Communication:** To send you important updates, security alerts, technical notices, and administrative messages related to your use of Plastronique services.
**Personalization:** To tailor your experience, recommend relevant content, and present personalized marketing offers based on your interests and usage patterns.
**Improvement & Development:** To analyze trends, monitor usage, conduct research, and perform diagnostics to understand how our services are used and identify areas for enhancement.
**Security & Compliance:** To detect and prevent fraudulent activities, ensure the security of our systems, and comply with legal obligations and industry standards.

We do not use your personal information for automated decision-making without human intervention, nor do we create user profiles that could significantly affect your rights.

Data Sharing & Security

Plastronique is committed to protecting your data. We implement robust technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, and destruction. We do not sell your personal data to third parties.

**Service Providers:** We may share data with trusted third-party service providers who perform functions on our behalf, such as hosting, data analysis, payment processing, and customer support. These providers are contractually obligated to protect your data and use it only for the purposes for which it was disclosed.
**Legal Requirements:** We may disclose your information if required by law, subpoena, or other legal process, or if we believe in good faith that such action is necessary to comply with legal obligations, protect our rights or property, or ensure the safety of our users.
**Business Transfers:** In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

All data transfers are conducted in compliance with applicable data protection laws, and we ensure that adequate safeguards are in place for international transfers of personal information.

Cookies & Tracking

Plastronique uses cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and support our marketing efforts. Cookies are small text files stored on your device when you visit our website.

**Essential Cookies:** Necessary for the website to function properly, enabling core functionalities like security, network management, and accessibility.
**Analytical/Performance Cookies:** Allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works.
**Functionality Cookies:** Used to recognize you when you return to our website, enabling us to personalize our content for you, greet you by name, and remember your preferences.
**Targeting Cookies:** Record your visit to our website, the pages you have visited, and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.

You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Please note that disabling cookies may affect the functionality of our website.

User Rights & Control

As a user of Plastronique services, you have specific rights regarding your personal data. We are dedicated to facilitating these rights:

**Access & Rectification:** You have the right to access and obtain a copy of your personal data and to request corrections of any inaccurate or incomplete information.
**Erasure (Right to be Forgotten):** You can request the deletion of your personal data under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.
**Restriction of Processing:** You have the right to request that we restrict the processing of your personal data, for example, if you contest the accuracy of the data.
**Data Portability:** You can request to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller without hindrance.
**Object to Processing:** You have the right to object to the processing of your personal data for direct marketing purposes or if processing is based on our legitimate interests.